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Equipment Repairs
We unicare about providing you with a reliable and professional repair service. Our skilled technicians use expert knowledge and specialised tools to diagnose and fix your equipment issues, ensuring full compliance.
Ready to get a repair quote?
First, let's get some details.
The more you can tell us, the sooner we can provide you with a quote.
ROHO® Authorised Repairer
We unicare about providing you with high-quality ROHO® repair services that meet manufacturer's standards. As an authorized ROHO® repairer, our team of skilled technicians is extensively trained to expertly carry out repairs and maintenance on ROHO® cushions and mattresses.
Equipment Repairs
FAQs
We unicare about your experience with us
We repair a wide variety of manual and power wheelchairs, including:
- Standard manual wheelchairs
- Lightweight and ultra-lightweight manual wheelchairs
- Power wheelchairs and scooters
- Specialty wheelchairs like tilt-in-space, standing, and bariatric models
The time required to complete a repair can vary depending on the specific issue and parts needed. In general, we aim to have most standard repairs completed within 1-3 business days. More complex repairs may take 5-7 business days. We'll provide you with an estimated timeline when you drop off your equipment.
Our rental team may be able to assist you with short-term equipment hire. Please let us know if you'll need us to assist with this when you schedule your repair appointment.
You can schedule a repair appointment by calling our support team at 1800 656 654 or by filling out the repair quote form above to start this process. Be prepared to provide details about the make/model of your equipment and the issues you're experiencing.
The decision to repair or replace equipment depends on several factors, including the cost of repairs, the age and condition of the equipment, and the expected lifespan of a new replacement. Generally, it is cheaper to repair equipment if the repair cost is less than 50% of the cost of a new replacement. However, other factors should also be considered:
- Functionality and performance: New equipment may offer improved functionality, safety features, and production efficiency compared to older equipment.
- Availability of parts: If replacement parts for the old equipment are difficult to find or expensive, it may be better to replace the equipment.
- Downtime and productivity: Frequent breakdowns and maintenance of old equipment can lead to significant downtime and lost productivity, which should be factored into the overall cost analysis.
Ultimately, a thorough cost-benefit analysis considering all these factors is necessary to determine whether repairing or replacing the equipment is the more cost-effective option. We can present you with options to help you make an informed decision.
We do not offer re-labeling services for slings and advise against this practice due to safety concerns. Slings are crucial safety devices, the potential risks of further damage or failure outweigh any cost savings on repairs. Most slings needing repairs have likely exceeded their recommended 5-year lifespan, and are likely to have undergone significant wear and tear. If your sling labels are illegible or deteriorating, we strongly recommend replacing them with new ones to ensure optimal safety and reliability.
The labels on Supaslings supplied by Unicare are made of embroidered permanent woven material. Each label features identification that is permanently deep-etched rather than printed, guaranteeing sling identification remains intact and won't ever fade in the washing process.