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Click & Collect
Click & Collect
Click & Collect! This service is completely free!
Place your order online and pick it up when it's ready. You'll still have to make the trip, but we'll gather your order so you may spend more time doing other things.
Click & Collect
FAQs
Simply shop online, and if Click & Collect is available, you may pick up your order from Unicare in Bentley. Once you've submitted your order, we'll prepare it for you and notify you when it's ready for pickup. The best part? It's completely free!
Most orders placed before midday are ready for collection the same day. If you place your order in the afternoon, it will be ready the following business day. If any item in your order needs to be transferred from another location, it might take a little longer. If your order includes multiple items, some may be ready for pickup sooner than others. If this occurs, you will receive individual emails when the products are ready for collection. You can choose to collect them sooner, or collect the entire order at once.
When your order is ready for collection, we'll send you an email to let you know.
Show us your 'Ready for collection' email (either printed out or digital) and some photo ID.
You can pick up your order from
Unicare Health Reception
25-29 Alexandra Place
Bentley
Western Australia 6102
Customer Parking through Gate 1
Our reception desk is open Mon-Fri 8am to 4.30pm
If you need to change your order after it has been placed, please call us at 1800 656 654.
If you need to change your order after it has been placed, please call us at 1800 656 654.
You can nominate someone else to collect your order. They will need to show us your 'Ready for collection' email (either printed out or digital) and let us take a copy of their photo ID, just in case.
Click & Collect orders will be kept for 180 days from the day your order is placed. After 180 days your order will be returned, and a refund will be processed within 3-5 business days.
We may be receiving high volumes of Click and Collect orders during this time or there may be issues with stock. Please call us on 1800 656 654 for assistance.