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Purpose and Values
At the core of Unicare lies an unwavering purpose that fuels every action we take.
Combined with eight values that guide our actions, they make up how we 'More than care'.
Our Purpose
The name "Unicare" derives from the Latin word "unus," meaning "one," emphasising our commitment to individualized care. By combining our clinical understanding with expert product knowledge, we match individuals with the most appropriate assistive technology solutions tailored to their healthcare needs and goals.
The Unicare Way
Delivering an outstanding customer experience is not just a box to check, but our way of life. We believe in taking the time to understand your unique needs and genuinely caring about you throughout your journey with us.
We are committed to offering you a 'More than Care' experience from start to finish, whether you are browsing our products, seeking assistance, placing an order or awaiting delivery.
The Unicare Way is what our customers love us for. It is also what we are proud to be known for. By consistently delivering on our promise of "More than care", we build lasting relationships and cherished moments that keep our customers coming back.
Pioneering Assistive Technology Initiatives to Empower Lives
We've built Australia's first Assistive Technology Collaboration Centre to drive innovation and improve access to life-changing assistive technologies for people with disabilities
MORE THAN CARE
Our Values
For us, our values are more than just words on a wall. They shape who we are and make us better every day. They set us apart and drive our success. We are proud to live by these values, work by them, and demonstrate them in all our interactions with each other, our customers, and our communities.
Respect
We recognize each individual as unique, with their own needs and goals. We are non-judgmental and believe in treating everyone with respect, dignity and an open mind.
Embracing Sustainability, One Step at a Time
We unicare about the environment as much as you do. We're committed to making a positive impact by continuously exploring sustainable and eco-friendly packaging solutions with our suppliers. Together, we're taking small but meaningful steps towards a greener future, one day at a time