- ...
- /
We're here to help.
Send us a message using the form below and we’ll get back to you as soon as possible.
Contact Us
FAQS
Please use the form above to send us a message with the following details:
- Your full name
- Contact number and/or email address
- Rental Contract #, or a photo of the Unicare rental tag on your equipment
- Preferred pickup date or the date you plan to return the equipment
This will help us process your return quickly and efficiently.
Absolutely! To request an extension, please send us a message using the form above and include the following details:
- Your full name
- Contact number and/or email address
- Rental Contract #, or a photo of the Unicare rental tag on your equipment
- New return date, length of extension requested, or simply let us know it’s to be advised
- If you have used a credit/debit card, your hire will stay active and renew automatically until we receive the equipment back.
We’ll usually attempt redelivery the next business day.
If this doesn't suit, please send us a message using the form above and include:
- Your full name
- Contact number and/or email address
- Your order number
- A preferred day or time for redelivery
We’ll do our best to make it work for you!
Delivery times may vary based on your location, the items ordered, and stock availability. Once your order is picked and packed, our logistics team will notify you via SMS or email.
If you’d like an update on your order status, please send us a message using the form above and include:
- Your full name
- Contact number and/or email address
- Order number
We’ll get back to you with an update shortly.
Please send us a message using the form above and include the following details:
- Your full name
- Contact number and/or email address
- Trial #, or a photo of the Unicare tag on your equipment
- Length of extension requested
We’ll get back to you as soon as possible to confirm your request.