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Meet the Team
As a multicultural team, we enjoy the ability to assist our customers in a variety of languages, while remaining culturally sensitive and respectful.
Janette Whiffin
Head of Business Support
Efficient operational oversight
Janette, or ‘Jan’, has been an invaluable part of Unicare’s DNA since 2003. As the strategic head behind our business support operations, Jan’s commitment to care ensures Unicare runs like a well-oiled machine. With her strategic acumen, attention to detail, and proactive approach, Jan guarantees precision in every task she undertakes.
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Strategic planning and execution
Jan's keen analytical skills shine through in her efficient business processes. Her ability to foresee potential challenges and respond with innovative solutions ensures that Unicare operates at the highest level of efficiency.
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Problem-solving prowess
Jan understands that providing exceptional support to clients and partners requires a proactive and solutions-oriented mindset. She tackles challenges head-on, leaving no stone unturned. Jan's remarkable ability to navigate complexities and find efficient solutions ensures that every customer receives top-tier service, surpassing expectations with #morethancare.
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Resource management
From optimising workflows to managing teams and streamlining user-friendly software, Jan's resource management skills are fine-tuned for efficiency. Her strategic insight ensures that our support services are smooth and responsive, leaving our users feeling fully supported and satisfied.
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Beyond Unicare
When the day winds down, Jan enjoys spending time with her family, cherishing her time with her beloved nieces and nephews. And to reward herself after a day of success, she likes to indulge in some well-earned retail therapy!